FAQ | CforCSR.com

Frequently Asked Question

A question? Consult our F.A.Q. or contact us

Why did EM Strasbourg Business School develop the CforCSR© platform?

CSR (Corporate Social Responsibility), has become a key aspect of management and administration. For businesses, it is now essential to recruit responsible managers capable of meeting the challenges of global performance: economic, social and environmental.

Corporate Social Responsibility in Organizations is at the heart of the EM Strasbourg Business School's commitments: the school is committed to training efficient and responsible managers. EM Strasbourg Business School offers its students, throughout their studies, the required tools to evolve in complex environments, especially through the transmission of three values: diversity, sustainability and ethics. The CSR/3 Values track consists of the CSR/3 Values days, the CforCSR© platform and the responsible student's charter.
Regarding the CforCSR© platform, what are EM Strasbourg Business School's expectations in terms of its students?
Regarding the CforCSR© platform, what are EM Strasbourg Business School's expectations in terms of its students?

EM Strasbourg Business School's expectations have been defined with the curriculum directors. The platform is compulsory for all EM Strasbourg students, whatever their curriculum (PGE, Bachelor, Master). To graduate, students must provide proof that they have completed both parts of the CforCSR© platform: the TRAINING part and the CERTIFICATION part.
- The « Training » part offers training modules in the fundamentals of CSR: articles, videos, books and roleplays. The training certificate is generated once the student has achieved the minimum required, that is to say, a minimum of one resource for each of the 12 modules. Click on "export my attestations". On clicking this, the student can generate its dashboard, save it and/or print it. This is proof of completion of the training part to be submitted to their registrar's office to be retained safe;
- The « Certification » part is a test that offers a score certifying the level of adoption by the students of the key notions of CSR. It is automatically generated at the end of the maximum time allowed for the test (35 minutes). This certificate has an authentication key. Students have the opportunity to communicate the grade of their test and their authentication key to any company in which CSR concepts are important. This is also the certificate to be retained during their school curriculum. It can be saved and printed. It is a document that validates an additional skill.
What if you forget your password?

You can carry out a forgotten password recovery procedure.

To do this on the login page (https://ems.cforcsr.com/user/login), click on "forgotten password" and follow the instructions given on the following page: "enter the EM Strasbourg e-mail address". You will receive an e-mail to this address with a link to click to change your password. After saving your new password, you can log in on the login page. Warning! The password recovery link is valid for 24 hours.
What if the CforCSR© platform does not recognise the student's e-mail address?
1. Verify the accuracy of the entry:
- The e-mail address stored in the platform to connect (to fill in the "username") must end with @em-strasbourg.eu. No other address will be accepted (@gmail.com, for example).
- If the student does a copy and paste, check that there are no residual spaces at the end of the e-mail. The ID corresponds exactly with the student's EM Strasbourg e-mail address. No upper case is allowed.
2. Students that are not registered:

It is possible that the student is not registered on the platform. The first wave of registrations is made at the beginning of academic year. A second wave of registration is carried out some weeks later, to "recover" students whose administrative enrolment at EM Strasbourg took place later. In case the student's e-mail address is not recognised, please contact contact@cforcsr.com Indicating your name, surname, EM Strasbourg e-mail and your curriculum (e.g. BAI 1A or PGE 2A or Master 1 RH Vocational Training, etc.).
What if you forget your password?

You can carry out a forgotten password recovery procedure.

To do this on the login page (http://ems.cforcsr.com/user), click on "forgotten password" and follow the instructions given on the following page: "enter the EM Strasbourg e-mail address". You will receive an e-mail to this address with a link to click to change your password. After saving your new password, you can log in on the login page. Warning! The password recovery link is valid for 24 hours.
What if you can’t print your certificate of completion of TRAINING?

This is certainly due to the fact that you have not yet achieved the minimum required for each of the 12 modules. For each of the 12 modules, you must have chosen a resource and answered all the questions in the questionnaire for this resource. If a student fails to answer one of the set of questions the certificate of completion of training is not generated.

Check inside of each of the 12 modules that you have answered all the questions corresponding to the resource you have selected.
In the TRAINING part, is the work achieved by a student retained from one academic year to the next?

The platform is closed during the university summer vacation to carry out updates. Some resources are removed, others are added. If a student has been working on a resource that is removed during the summer, this work will be lost in September. If a student has been working on a resource that is not removed during the summer, work will still be there in September. For this reason we strongly recommend students finish their training courses in the same academic year.
What is the test of the CERTIFICATION?

Certification is a timed test of a maximum duration of 35 minutes. It assesses the level of awareness, adoption and implementation of skills related to CSR (Corporate Social Responsibility). A series of 50 questions is proposed, based on a random draw from a bank of broader issues.

The questions focus on four themes: there are general questions about CSR, questions relating to the economic pillar of CSR, issues related to the social pillar of CSR and issues related to the environmental pillar of CSR.

Two types of questions are proposed. There are multiple choice type questions (proposed at the beginning of the test): these questions measure your level of knowledge of concepts related to CSR. They relate to the French national and international environment. There are also role-play work situations where you have to make a decision that respects the principles of the CSR (found at the end of the test).

For each of the questions posed in the certification test, there are three possible answers and an "I do not know" answer. A good answer is worth 2 points; a wrong answer or reply "I do not know" is worth 0 points.

After the test, a score out of 100 is returned to the candidate, who can be located on 4 levels: beginner (0 to 24 points), intermediate (25 to 49 points), advanced (50 to 74 points) or expert (from 75 to 100 points). A CforCSR© certificate can be printed and saved by each student. This is an official document from EM Strasbourg Business School and Socrates. This document has an authentication key.

Students have the opportunity to communicate the grade of their test and their authentication key to any company in which CSR concepts are important. It is a document that validates an additional skill.
Is it possible to start CERTIFICATION, to stop and resume it later?

No, the certification is a test.

Once started, a countdown starts. Students have 35 minutes to answer the test questions. This is why we recommend that students take the test in the best conditions: be alone, quiet, with a good internet connection for 35 minutes. Read the instructions before starting the test.
What to do with the two certificates of completion of the platform (the TRAINING certificate and CERTIFICATION certificate)?
It depends on your curriculum.
- If you are a student in the Bachelor curriculum (BAI or BJE): : Each student must download et retain safe both CforCSR© documents. You have to send your CERTIFICATION document to your registrar’s office.
- If you are a student in PGE: Each student must download et retain safe both CforCSR© documents. The score you obtained at the certification will be directly transmitted to your registrar’s office. For more information, visit the "Graduation FAQ" available on the intranet: http://intranet.em-strasbourg.eu/ressources-168-217.
- If you are a student on a Master curriculum: your two CforCSR© certificates are to be retained safe. You have to send your CERTIFICATION document (your grade) to your registrar’s office according to your major (accounting, HR, finance…).
What to do in case of loss of the TRAINING and CERTIFICATION certificates?

You can return to the platform and re-print and/or save your certificate (in Dashboard).
What is the deadline for completion of TRAINING and CERTIFICATION?
It depends on your curriculum.

The registrar's office for your curriculum should receive your CforCSR© certifications when the necessary documents for your graduation are assembled.
- For students of a Bachelor curriculum, the deadline for completion of the CforCSR© training and certification is the 30th June of the third and final university year. You will have to send your CERTIFICATION document to your registrar’s office.
- For students in PGE, the deadline for certification is 30th June of the final university year. Remember not to submit your CforCSR© certificates to your registrar’s office. Your score will be directly transmitted to the registrar’s office.
- For Master students, the registrar's office will inform students of the deadline for submitting the two CforCSR© certificates. This deadline is specific to each of the Master courses. Students involved are informed by their registrar's office.
To comply with the dates for submission of CforCSR© certificates and optimise work on the CforCSR© platform, it is recommended that students begin their TRAINING early in the year and work regularly on the platform throughout the academic year.
Can I complete certification several times to improve my score?

You can pass certification only once per academic year.

If you are enrolled in a curriculum that includes several years of study (e.g. PGE), you have the opportunity, if you make a request, to pass certification annually. The score will be that of the last test. If you are enrolled in a curriculum that includes only one academic year of study (e.g. M2 HR Manager), you can only pass certification once.
What to do in case of a problem?
The set of instructions is available online on the platform. You also have a "frequently asked questions" page. If, despite this, you still have difficulties, you can contact us:
- For technical support, please use the platform's technical support: contact@cforcsr.com.
- For other questions, please contact Aureline GAMAND, by e-mail at aureline.gamand@em-strasbourg.eu or phone 03 68 85 80 32.